Product Support
Get help when something is not working, or when you need a hand using a SWIPE product.
Email SupportSupport
How Can We Help?
Tell us what you need. We will point you in the right direction.
Start Here.
Choose the route that best matches what you need.
Choose Your Destination
Open the Business Portal, Manager Approvals or the restricted SWIPE workspace.
Go To Sign InSecurity Concern
Report suspicious activity or review how to share security information safely.
Security GuidancePrivacy And Data
Find privacy information or submit a request relating to your personal information.
Privacy RequestsA Faster Answer
Help Us Help You.
Send the useful details once, and our team can start in the right place.
- Your business and store name
- The SWIPE product or workspace
- The till or device involved
- When it happened
- What happened and what you expected
- Any reference or correlation number shown
Keep it safe: Never email passwords, PINs, access tokens or full payment-card details.